There are calls for Ofgem to look at how to better protect energy consumers from their supplier going out of business. It comes as 160,000 energy customers face uncertainty, after GB Energy Supply was forced to shut down. USwitch is calling on the regulator to look at how suppliers can cope with fluctuating wholesale energy prices more effectively. James Brydges spoke to Claire Osborne, an energy expert from USwitch, about the increase in wholesale prices.