Adam Cox is joined by Malcolm Flanders, a Director at Golden Charter, one of the sector's largest providers, to discuss new funeral industry regulation on market standards from the Financial Conduct Authority (FSA). They look at how the rules could be damaging for some funeral plan providers, and how consumers with pre-existing plans will be affected, He also explains how Golden Charter will be able to assist consumers when the changes come into effect.
www.goldencharter.co.uk
