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Programme: Share Radio Morning with Sarah Pennells
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Sarah Pennells (1)

Your Money Your Future: What are your rights when things go wrong?

Sarah Pennells (1)
Original Broadcast:

Share Radio Morning with Sarah Pennells

Your Money Your Future: What are your rights when things go wrong?
Retirement can often be the trigger for a big purchase, whether it's a new kitchen or a brand-new car. But what happens if the car you buy develops a major fault or the kitchen turns out to be fitted by cowboys? What are your rights and when can you make a company refund your cash? Sarah spoke with Sylvia Rook, who's lead officer for fair trading at the Chartered Trading Standards Institute; Martyn James, who's from the complaints website Resolver; and Kate Jobson, who's a consumer law expert at Citizens Advice.
Guests:

Sylvia Rook, Martyn James, Kate Jobson

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Sarah Pennells (1)

Are car rental firms sticking to the rules when it comes to hiring prices? Share Radio’s Jinan Rahma looks into this

Sarah Pennells (1)
Original Broadcast:

Share Radio Morning with Sarah Pennells

Are car rental firms sticking to the rules when it comes to hiring prices? Share Radio’s Jinan Rahma looks into this
The Competition and Markets Authority has recently brought in new rules for car rental firms to make their pricing clearer for customers. Hidden costs, such as insurance and young driver surcharges, are often not included and customers should be given a clear "drive away" price. So are companies sticking to the rules? Share Radio's Jinan Rahma has been finding out.
Guest:

Jinan Rahma

Published:
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