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The debacle over widespread errors in the state pension that This is Money and Sir Steve Webb uncovered, continues. As of the end of October last year, DWP had paid out just under half a billion pounds to more than 80,000 people who’ve been underpaid. But what about those who have died? Tanya Jefferies, Lee Boyce, Angharad Carrick and Georgie Frost reveal the case where a letter was sent to the daughter of an 100 year-old man three years after he passed away, stating he had been unpaid state pension for two decades. Yet, despite the letter – months later, she was left hanging on what the DWP was actually going to do about it. And still on the state pension front, people continue to complain of top-ups chaos as the Government gets ready to launch a new online service next month. Sir Steve is calling on DWP and HMRC to get in more staff. You don’t need HMRC to have more staff to answer your call, oh no! You just need to be a VIP. Apparently there is a helpline, also known as Public Department 1 (PD1) which answers calls nine times quicker. We explain more. On the savings front, the FCA is launching a campaign to encourage savers to shop around – and if you rushed to sign up for a one-year fixed-rate cash Isa this time in 2023, Lee explains why you must act. Optional and mandatory service charges at hospitality venues – Georgie, Ang and Lee give their verdict. And finally, the price of bitcoin jumped beyond $60,000 this week. What’s behind the latest cryptocurrency surge?

Adam Cox is joined by Lucy Ketley from ATG Access to address the escalating car theft crisis in the UK, where incidents of stolen vehicles have reached unprecedented levels. They explore simple preventive measures the public can take to deter thieves and discuss more comprehensive solutions for enhanced car protection. Lucy also clarifies whether the risk of theft primarily affects expensive cars or if lower-value vehicles are also vulnerable to such incidents. https://atgaccess.com/

With next week's Budget (Wednesday 6th March) tipped to be the Chancellor’s last roll of the dice before a General Election, expectations over tax cuts are growing. But what taxes could Jeremy Hunt choose to cut and why – and is there hope that he will sort out the tax mess that Britain has got stuck in. The higher income child benefit charge creates marginal tax rates above 50%, meanwhile the removal of the personal allowance bakes in a 60% income tax rate between £100,000 and £125,140. Should these tax traps and painfully high stamp duty be removed? Simon Lambert argues that Mr Hunt needs to have a clear out, chuck a load of stuff in the stupid tax box and bin it. Simon, Georgie Frost and Lee Boyce look ahead to what could be in the Budget and what it would mean for you. Also, energy bills are due to fall as the price cap is cut: but how much will this save you? It’s not just tax catching people out, student loans are also proving difficult to shift as interest mounts up due to high inflation. Does the student finance system need a sort out too? And what is Simon’s triple lock for student loans plan? And finally, don’t get spear-phished or tap-jacked, Lee talks us through the new scams you need to know about.

The Bank of England held base rate once again at 5.25%, the fourth hold in succession – but this time, it was a genuine split by MPC members. So, when will we start seeing rates fall – and will inflation really be at the target 2% by April? Simon Lambert, Lee Boyce and Georgie Frost discuss what another interest rate pause means for you – and what that means for savings and mortgage rates, along with investors. Where do you stand on the smart meter debate? With This is Money readers getting in touch to say they’re stuck with faulty devices, are they worth having? Lee says he still has no plans to get one of the marmite devices while Simon believes they can be worth it, especially for those who are rubbish at submitting meter readings. We also go back to school and have a maths lesson from Mr Lambert to reveal the six real world calculations you should have in your arsenal to improve your financial health. And we get on the money therapist’s couch to discuss the pitfalls of getting - and over-using - a joint bank account… should a partner ever be made to feel guilty for spending?

Britain's disposable income has dropped substantially over the past 14 years compared to where it should be, according to a new report this week. The Centre for Cities said that the average household's disposable income has fallen £10,000 behind where it would have been if pre-2010 growth rates had been maintained. On average we have got better off, but we are well below what would have been expected. Georgie Frost, Lee Boyce and Simon Lambert look at what the problems could be, why aren't we getting richer quicker, why are we falling behind our international peers and what can be done. Plus, while our living standards aren't rapidly accelerating, house prices have and the average seller made more than £100,000 last year - are property inflation and the slowing in disposable income growth linked? Simon, thinks it's part of the problem. Savings rates have started to slip, so do dividend-paying investment trusts yielding 5% or more look like an attractive move? And finally, some tips on how to make the most of Avios points - but who on the team is the Avios winner, and who is the self-described Avios loser?

Adam Cox is joined by Alison Bull, a Family Mediator and Lawyer from Mills & Reeve, to delve into the objectives of Family Mediation Week and its intended outcomes. They explore the advantages of opting for a mediator over the traditional court process, offering insights for couples seeking legal guidance while aiming to avoid courtroom proceedings. Additionally, the discussion provides advice for individuals looking to navigate settlements independently, without the involvement of a solicitor or mediator. https://www.mills-reeve.com/

The Government wants us to get heat pumps fitted in our homes and it's offering up to £7,500 for us to do so. Now Worcester Bosch is bumping that up by an extra £2,500 - if you pick one of theirs of course. But with the devices cost between £8,000 to £30,000 to buy and fit, would it tempt you? Georgie Frost, Helen Crane and Lee Boyce reveal all... and talk the 'boiler tax'. Is inflation back on the rise? How worried should we be by the latest figures? And where next for interest rates? And millions face a big price hike for their mobile and broadband from March. Isn't it time these inflation-busting mid-contract increases were banned? Also, following campaigning by This is Money for years for fair treatment for parents who do not qualify for child benefit, parents denied state pension credits WILL get them. Tanya Jefferies explains all you need to know. Tanya also talks about a bungled handover to a new administrator that has left BAE Systems retirees suffering drastic cuts of up to 50% in their pensions. And Crane is on the Case, this time over a robot vacuum cleaner...

The UK sub-postmasters' scandal is not just an issue for politicians: it deeply questions the quality and integrity of corporate governance, auditors and the legal profession: for example, surely The Law Society should have monitored the quantum of convictions and cried 'wolf'? The huge quantum of unclaimed adult-owned Child Trust Funds is a similar massive injustice for young people from disadvantaged and low-income backgrounds. Politicians, account providers and regulators need to take urgent action to tackle the £2 billion challenge: however, The Share Foundation is crying 'wolf' in this case — but will people listen? Background music: 'Missing Persons' by Jeremy Blake

After a good year for Premium Bonds when the only way was up for the prize fund rate, savers got a blow this week as a cut arrived. The prize fund rate is being cut to 4.4% from 4.65%. That edges the average return - which you may or may not get - from Premium Bonds further below the best savings deals, so should you save instead? Or would many Premium Bond holders be better off investing? Georgie Frost, Lee Boyce and Simon Lambert discuss whether Premium Bonds stack up. Plus, as the US securities regulator approves bitcoin ETFs, is the price now headed for $200,000 as some suggest, or could this be enticing more naive investors into the volatile world of crypto that's been dogged by fraud? Later, Lee reveals his car insurance woes - and shares tips on how to deal with your own renewal quite pain-free. And finally, find out who on the podcast team is not drinking for January, who is taking an extremely haphazard approach to it, and who is planning to go all the way to Easter, as we discuss the no and low-alcohol beer boom and the ones we rate the best.

Have you ever sold anything on Ebay, Vinted or Facebook Marketplace to make a bit of extra cash? Those who do may have been worried this week, as news that the websites will now be required to report sellers' activities to the taxman caused panic online. So what are the rules - and is HMRC really going after people who sell the odd frock or mobile phone? Lee Boyce, Helen Crane and Georgie Frost explain what's really happening, how to tell if you are a 'trader' - and why most people having a clear-out of their old clothes won't need to worry. Mortgage lenders have started 2024 with a bang, with the likes of HSBC, NatWest and TSB announcing rate cuts left, right and centre. There is now a five-year fix with a rate of 3.94% - so what does that tell us about how low the base right might go this year, and will these cheaper home loans start to drive up house prices again? As we get back to reality after the festive break, we are also approaching Divorce Day. The first working Monday of the year is supposedly when unhappy couples are most likely to call it quits. If that is you, we are on hand to explain what you need to know about splitting your property, pension and more with an ex. Finally, Lee, Helen and Georgie discuss what they learned about their finances in 2023 - and the mistakes they won't be making again this year.