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Sue Dougan

Banks are improving customer service, but there's still some way to go, says the Fairbanking Foundation

Sue Dougan
Original Broadcast:

Share Radio Morning

Banks are improving customer service, but there's still some way to go, says the Fairbanking Foundation
Banks are getting much better at helping their customers, at least according to a new independent report by the Fairbanking Foundation. Its last three annual surveys identified alarmingly low levels of customer focus. Sue Dougan was joined by the charity's chief executive, Antony Elliott.
Guest:

Antony Elliott

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Sue Dougan

The Competition and Markets Authority will launch an investigation into Heineken’s proposed Punch Taverns pubs acquisition

Sue Dougan
Original Broadcast:

Share Radio Morning

The Competition and Markets Authority will launch an investigation into Heineken’s proposed Punch Taverns pubs acquisition
Joining Sue to discuss what the main market headlines of the morning are is Share Radio's Nigel Cassidy. The Competition and Markets Authority will open an investigation into Heineken’s proposed acquisition of part of the Punch Taverns pubs portfolio. Coca-Cola HBC has released its full year financial results, but is this THE Coca-Cola?
Guest:

Nigel Cassidy

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Georgie Frost

Donald Trump attacks the media in a bizarre solo press conference

Georgie Frost
Original Broadcast:

Share Radio Morning

Donald Trump attacks the media in a bizarre solo press conference
Donald Trump used his first solo news conference at the White House to air his grievances with the media. In a boisterous and often bizarre session, he fired off numerous broadsides at the media as he skipped from topic to topic in what critics saw as an attempt to deflect attention from his alleged ties to Russia. And on this side of the pond, Former Prime Minister Tony Blair is expected to announce his "mission" to persuade Britons to "rise up" and change their minds on Brexit, in a speech later today. For his thoughts on these stories, Share Radio Morning's Georgie Frost was joined by Billy Bambrough, Editor of economics and business website Verdict.co.uk.
Guest:

Billy Bambrough

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Sue Dougan

How long will you wait in a queue? People will wait an average of 6 minutes before giving up

Sue Dougan
Original Broadcast:

Share Radio Morning

How long will you wait in a queue? People will wait an average of 6 minutes before giving up
Sue Dougan was joined by financial journalist Simon Read from The Independent. Today on the agenda, they discussed how 1 in 10 parents renting in England say they worry about short tenancies. Plus they look into why people will wait for an average of six minutes in a queue before giving up in frustration. All these stories and more on The News Review.
Guest:

Simon Read

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Sue Dougan

How mental health sufferers are being helped by new social networking group Elefriends

Sue Dougan
Original Broadcast:

Share Radio Morning

How mental health sufferers are being helped by new social networking group Elefriends
Could social media help support those suffering from mental illness? According to the charity Mind the problem is particularly bad in rural areas where isolation prevents many speaking about their problems and seeking help. In response, the mental health group has created its own social network called Elefriends to allow users to connect and share experiences. To explain more about the role of technology in treating mental illness Sue was joined by Aimee Gee from Mind.
Guest:

Aimee Gee

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Georgie Frost

Share Radio's Nigel Cassidy reveals the final results from Millenium & Copthorne Hotels

Georgie Frost
Original Broadcast:

Share Radio Morning

Share Radio's Nigel Cassidy reveals the final results from Millenium & Copthorne Hotels
Joining Georgie to discuss what the main market headlines of the morning are is Share Radio's Nigel Cassidy. Friday's are usually a quiet day for company announcements and that's certainly the case today. Millenium & Copthorne Hotels have released final results. The other big company news this morning has been a familiar story for Japanese company Toshiba.
Guest:

Nigel Cassidy

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Sue Dougan

Trump issues an ultimatum to NATO for more defence spending

Sue Dougan
Original Broadcast:

Share Radio Morning

Trump issues an ultimatum to NATO for more defence spending
Donald Trump's been meeting with Israel's prime minister Benjamin Netanyahu in Washington. And the Trump administration has issued an ultimatum to NATO members, demanding they start increasing defence spending or Washington will "moderate its commitment" to them. Members of Mr Trump’s new government are making their first official visits to Europe this week and Mike Pence, vice president, is due to meet the head of the European Council, Donald Tusk. To find out what came out of the meeting and what the NATO issue is, Sue Dougan was joined by Josh Lowe of Newsweek.
Guest:

Josh Lowe

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Sue Dougan

Want to set up your own business but don't know where to start? Coach Carl Reader has the answer

Sue Dougan
Original Broadcast:

Share Radio Morning

Want to set up your own business but don't know where to start? Coach Carl Reader has the answer
Have you ever thought about starting your own business but had no idea where to start? Sue gets tips and advice from Carl Reader, AKA The Startup Coach, and business owner David Tovey, who's the author of Principled Selling.
Guests:

Carl Reader, David Tovey

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Georgie Frost

We spend an average of £1.2 million in our lifetime on household bills, says Ed Bowsher on the daily morning news review

Georgie Frost
Original Broadcast:

Share Radio Morning

We spend an average of £1.2 million in our lifetime on household bills, says Ed Bowsher on the daily morning news review
Georgie Frost was joined by senior analyst Ed Bowsher. Today on the agenda, they discussed how we spend almost £1.2 million in our lifetime on household bills. Plus they look into why 1 in 4 people retiring this year will still have debts to pay off. All these stories and more on The News Review.
Guest:

Ed Bowsher

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Sue Dougan

The women who shape our world with writer and entrepreneur Edwina Dunn

Sue Dougan
Original Broadcast:

Share Radio Morning

The women who shape our world with writer and entrepreneur Edwina Dunn
Each week we're joined by an author to talk us through the ideas and background to their book. This time Sue Dougan was joined by entrepreneur Edwina Dunn to discuss her book "The Female Lead" which showcases 60 of the world's most accomplished women.
Guest:

Edwina Dunn

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