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Energy firms have had their feet held to the fire this week. The industry as a whole has been blasted by the regulator Ofgem over poor customer service, while our investigation revealed that 200 customers don't think Ovo has been billing them properly. Meanwhile, British Gas has been in the spotlight for its bumper profits, which jumped by a whopping 889 per cent for the first half of this year. These firms are certainly making plenty of money - so should they be spending more of it to help their customers? Lee Boyce, Helen Crane and Georgie Frost ask why things are going so wrong, and what people can do if they don't think they are being billed correctly. We also look at what's going on with bank accounts. Crisis-hit Natwest is winning the switching battle thanks to its tasty cash incentives, and it’s not just Farage being 'de-banked'. We hear the story of one vulnerable couple who were left unable to pay bills and buy food after HSBC closed their account. Inheritance tax has also been in the news, as there are noises it might be scrapped - but the Treasury are raking in even more money from it. Will it go? Finally, we explain what blended families need to know about making a will - after one woman was forced to bid for her late mother's belongings at auction when her stepfather amended their mirror wills after she had died.

The earnings parade is on, and this quarter it pays to be in the black. Matt Argersinger and Emliy Flippen discuss the Fed’s latest rate hike and why another seems in the cards, why earnings updates ended epic runs for Chipotle and Spotify, and how big tech’s cost cutting is going. Then, 19 minutes in, bonus earnings coverage from Matt and Emily on Roku, Mastercard, Coca-Cola, and Live Nation. Finally, 31 minutes in, Emily and Matt break down two stocks on their radar: BorgWarner and Invitation Homes. Stocks discussed: CMG, SPOT, META, GOOG, GOOGL, MSFT, ROKU, MA, KO, LYV. Host - Dylan Lewis; Guests - Matt Argersinger, Emily Flippen

Meta has our attention but will we follow Mark Zuckerberg into the metaverse? Asit Sharma and Deidre Woollard discuss Meta’s soaring ad impressions amid a tough advertising market, if Mark Zuckerberg will need to choose between AI and the metaverse, and how Chipotle is using robots to boost efficiency. Plus, 20 minutes in, Matt Frankel interviews Walker & Dunlop CEO Willy Walker on commercial real estate debt and the challenges facing multifamily housing development. Companies discussed: META, CMG, SBUX, WD. Host - Deidre Woollard; Guests - Asit Sharma, Matt Frankel, Willy Walker

This episode is more about handling the psychology of self-discipline than losing weight per se: developing a balanced approach which doesn't rule out enjoying special occasions such as holidays or going out with friends, but at the same time doesn't put a coach and horses through regular routines: such as losing weight with a regular approach to dieting. It's about making good decisions for the moment, but not letting standards slip, and it can apply to other walks of life such as careers, investments , friendships etc ..

James Cameron-Wilson reports on an extraordinary week for the UK box office, up 92% WOW and 190% YOY. Barbie, starring Margot Robbie, enters at #1 with an impressive £18.5m weekend take. James found it original, smart, funny, timely and moving, considering it "a cinematic miracle". Christopher Nolan's Oppenheimer was #2 with £10.9m. With an all-star cast led by Cillian Murphy, he found it timely and relevant and full of extraordinary moments, let down by an unwieldy final hour (of three). Perhaps not surprisingly, no other big movies are due to open against these two behemoths next week.

Andrew Keen of Edison Group discusses energy transition. With the oil and gas companies in long-term structural decline, wind and solar will be the big growth areas while the materials needed are a fascinating area with not enough investment focus. He discusses the trends and some of the problems. However, he points out that it is a complex field and British investors are fortunate that investment trusts can offer a sensible route in, with the fund managers doing the hard work on research.

Political commentator Mike Indian discusses the ramifications of Dame Alison Rose resigning as head of Natwest. Did she have to go and should the government have intervened? What are the ramifications of banks debanking customers whose views they don't like? Mike looks at the three by-election results, which show rather more than simply an all-score draw for the three main parties. He also reflects on Labour dropping its pledge on trans self-ID and considers briefly the effect that social media is having on effective politics.

Steve Caplin on the latest tech news. There's Twitter rebranding, scientists working out how to reverse ageing and ward off dementia and Parkinson's, the Australian military investing in computer-capable brain cells, injured knee tendons being replaced with those from kangaroos, DNA storing data with a biological camera, a relatively inexpensive robot dog that lacks cuddliness and a crowd-funded e-scooter with a more comfortable riding position.

In mid-2022 there were 716,000 people economically inactive in the United Kingdom because of mental health and neurological conditions, including depression, nerves, anxiety and autistic spectrum disorders: an increase of 33% from 2019. 196,000 of these people were aged 16-34. Part of the explanation is the scar left behind from the pandemic. But that in itself points to a malaise which is rooted in loneliness and self-orientation. Technology is no substitute for human conversation: no amount of social media, text messaging or conversations with Alexa can replicate it. Background music: 'Digital Solitude' by Silent Partner

Earlier in the week, the consumer prices index measure of inflation fell by more than expected thanks to a fall in transport and food prices. It eased to 7.9% in June, a bigger drop than expected, according to the Office for National Statistics. This was the lowest CPI rate since March 2022 when inflationary pressures began to amplify the headline figure. So what does that mean for the typical household and for potential future base rate rises? Lee Boyce, Sam Barker and Georgie Frost delve into CPI and what that means for mortgages and savers. And on the note of savers, two pieces of data this week point to a mixed picture for our financial resilience. On one hand, a survey suggests one in three people do not have enough savings for an emergency - and on the other, that a third of savers are earning 1% or less, and for some that's on five figure pots. If inflation does stay sticky, pensioners could see a big rise in in the state pension - if politicians keep the 'triple lock' pledge. Data suggests that by 2030, the annual state pension figure is likely to be between £13,000 and £14,000. Before you head off on holiday, we reveal the cruel new scams you need to know about. And… bitcoin to surge to $120,000 by the end of 2024 according to one major bank. How likely is that and why does one expert think it's nonsense.