Mini Mindset: Post-purchase customer care

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Adam Cox

Mini Mindset: Post-purchase customer care

Adam Cox
Original Broadcast:

Mini Mindset

Mini Mindset: Post-purchase customer care
Adam Cox is joined by Angus Knights, Partnership Manager from Parcellab, to discuss the implications that come from retailers and businesses ignoring customers once they have made their purchases. They delve into the impact this will have on both the public and retailers, and how important customer service is in order to ensure a good relationship is maintained between the two once the customer has clicked “check out”.
Guest:

Angus Knights


Published:

Topics: Starting a Business, Case Studies (in Entrepreneurs & Business Leaders)


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